My product arrived damaged, what do I do?

Our mission is make sure your product arrives intact and fresh. However, there are times when a package is damaged in transit.

If your product arrived damaged during delivery, please reach out to customer support. We would also appreciate it if you could take a picture of this damage it would be very helpful so we can be reimbursed by the courier service.

Call us at 1-888-524-6585, email us at support@getsmidge.com, or send us a message via our Message Bot.

You can also send us a note through chat, we are ready to help!